Privacy Policy

This Privacy Policy explains how SECRET INTERNATIONAL SDN BHD (“we”, “us”) collects, uses, and protects your personal data when you use TCGSecret at https://tcgsecret.com, in line with the Malaysian Personal Data Protection Act 2010 (PDPA).

1. Information we collect

Account information (name, email, login credentials); Transaction information (top-ups, purchases, sell-backs, order history); Shipping information (delivery name, address, phone when you request shipment); Technical information (limited log/activity data needed to operate and secure the Platform). We do not store your full card/bank details; payments are processed by our third-party payment provider.

2. How we use your information

To create and manage your account; process transactions and shipments; provide customer support; prevent fraud and abuse; comply with legal obligations; and improve the Platform.

3. Sharing

We share personal data only with our payment provider (to process payments), couriers (to deliver shipments), and authorities where required by law. We do not sell your personal data.

4. Data retention

We retain personal data for as long as your account is active or as needed to meet legal, accounting, and dispute-resolution obligations.

5. Security

We take reasonable technical and organisational measures to protect your data. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

6. Your rights

Under the PDPA you may request access to, or correction of, your personal data. Contact [email protected].

7. Cookies

The Platform may use cookies or similar technologies necessary for login sessions and basic functionality.

8. Changes

We may update this Privacy Policy and will post the updated version on this page.

9. Contact

For privacy questions or data requests: [email protected].

Registered office: SECRET INTERNATIONAL SDN BHD, 45-1, Lorong Batu Nilam 3A, Bandar Bukit Tinggi 1, 41200 Klang, Selangor, Malaysia.